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Your Well-Being Is in Good Hands

Thank you for visiting our website. Something in your life has initiated this search for support and you’ve come to the right place. We commend you for taking the courage to seek out counselling support in getting the life you want. We want to help you get there. Here is a little about us and how we plan to support you.


Our mission at Allianz Care Counselling is to provide a safe and confidential environment for clients to work on their issues.
We want to guide our clients and provide them with tools to deal with problems with confidence and dignity.

Home: Welcome


                Grace Phoon
Clinical Director/ Psychotherapist

Grace Phoon is a Clinical Member of the Singapore Association for Counselling. Besides having a Master’s degree in Counselling, she has been serving as a Committee Member with EMDR (Eye Movement Desensitizing and Reprocessing) Singapore from 2018-to 2020. She is certified in EMDR, a clinically proven psychotherapy approach that has been extensively researched and proven effective for treating trauma. She is trained in Brainspotting, a therapy that uses spots in a person's visual field to help them process trauma.

Her training in Dialectical Behavior Therapy helps clients with Borderline Personality Disorder to manage painful emotions and interpersonal conflicts. Grace is also an accredited facilitator for Prepare/Enrich Marriage Program and Taylor-Johnson’s Temperament Analysis (T-JTA ®), which is a widely used personality assessment for individual, pre-marital, and marital counselling as well as a certified trainer with ACLP.

Grace has experience counselling in the church and has conducted mental health and self-care workshops and facilitated divorce support groups. Some of her experiences include conducting counselling courses for the church’s lay leaders to equip them to become better people helpers.

Prior to counselling work, she had over a decade of work experience in the pharmaceutical industry. This has helped her empathize with the stress and anxiety that the corporate world entails.

Grace has extensive experience working with individuals suffering from depression/mood disorders, anxiety, trauma/abuse, divorce, infidelity, family conflict, relationship issues, self-harming, suicidal ideations, and grief.

Her therapeutic style involves helping you arrive at insight and tools that you can begin using immediately to make positive changes in your life.  It is important that you are making progress on the goals that you have set for yourself. She will be there to guide you, and encourage you, as you embark on this journey together.

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Low Ai Lee

Ai Lee started working with marginalized individuals and families as a volunteer and was involved in mentoring underprivileged children. She empowers parents by helping them better understand and meet the developmental needs of vulnerable children. For more than a decade, she has trained youths to serve the needy in neighbouring ASEAN countries. 

As a certified marriage facilitator of the Prepare/Enrich couple relationship assessment inventory, she enjoys helping couples learn relationship skills and develop healthy intimacy with each other. She is trained in Discernment Counselling (DC), designed for couples where one spouse is leaning towards divorce and the other wants to preserve their marriage. Through DC, she helps couples gain clarity and confidence about their next step. She is also a certified trainer for Marital First Responders program, which equips confidants to be effective in strengthening marriages. 

Besides marital work, Ai Lee also provides individual counselling. She has experience in helping both adults, youths and children journey through the upheavals of divorce, and gradually move towards healing. She has supported parents in their co-parenting challenges after the separation. She has also worked with individual clients on issues such as anxiety, depression, self-harming behaviour and relational conflicts.

Ai Lee holds a Master of Arts in Counselling and is a certified trainer with ACTA. Married with three young adults, Ai Lee is passionate about strengthening families.

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Josephine Lim

Jo Lim is a Provisional Member with the Singapore Association for Counselling. She is also an accredited facilitator for Prepare/Enrich Marriage Program and a former certified Facilitator with Focus on the Family (Singapore) for Parenting with Confidence. 


Jo has worked with individuals suffering from anger management, anxiety, depression, divorce, neglect/selective mutism, panic attack, parent-child/spousal conflict, self-harming, single-parent challenges, suicidal ideations, and work-related relational issues.


Prior to counselling work, Jo had worked with children with special needs for more than two decades, both in schools and in the private center. Her expertise is in dealing with individuals with autism and she is experienced with behavioural intervention.


Additionally, Jo serves in her church Family Life Ministry since 2015. She has helped to facilitate parenting workshops and together with her husband, they also help out in their church’ Marriage Breakthrough Weekend. With her background and experience, Jo is familiar with parent-child conflicts and spousal relational struggles.


Her therapeutic style involves helping you make meaning of what is happening, exploring ways to cope, leading you to awareness and insight as well as gaining a deeper understanding of yourself. 

Home: About Me
Home: About Therapy


Guiding You On the Path of Self-Healing

EMDR stands for Eye Movement Desensitization and Reprocessing Therapy. It is a therapy model that has been proven to be highly effective for those who have experienced trauma. 
EMDR therapy is founded on the basis that our emotional well-being is interwoven with our physical (somatic) state. Therefore, EMDR employs a body-based technique called bilateral simulation during which a therapist will guide a client through through eye movements, tones, or taps in order to move a memory that has been incorrectly stored to a more functional part of the brain.
During trauma our brain processes and stores memories incorrectly. This incorrect storage can lead to past memories feeling very present. Related or unrelated stimuli in the present can lead to clients reacting as they did at the time of trauma. The brain feels if the past disturbing event is happening currently.
EMDR therapy corrects this mis-storage so that the painful memories associated with the trauma lose their charge.The client can react to stimuli in the present without the past interfering.

"You're always one decision away from a totally different life"


Clients Experiences

Home: Testimonials

"As a counsellor, Grace was very patient and gentle during the counselling sessions. She demonstrated a sense of genuine concern for my well-being and was able to create a warm and safe atmosphere for me to share about my problems. Being an experienced counsellor, she was able to provide guidance to facilitate my processing and help me to develop practical handles for coping with my issues. I emerged from those sessions feeling more empowered to face the challenges ahead. Grace's willingness to patiently journey together helped me to regain the confidence I needed to face what was ahead and eventually find my breakthrough. As I looked back to those counselling sessions, I am filled with utmost gratitude for the support and care rendered by Grace to me during those difficult times"


"Grace was an excellent marriage and personal counsellor for me. She helped me to bridge the differences with my wife and communicate with her better. She was also a great pillar of strength when I went through some personal struggles."

Wilson Foo

"Grace is a great counsellor with a lot of experience. She is an empathetic listener who is very easy to confide in. I initially put off going for counselling because I was often worried about being judged but Grace proved me wrong. She is highly professional and taught me various cognitive behavioural techniques that helped me work through my issues, and enabled me to reframe those issues so that I could overcome them better. While it was hard work, she patiently worked through them with me. I highly recommend her professional services!"


"I had been going through a difficult period and am grateful that Grace was there to help me through it. Grace is warm and approachable, and she patiently worked through my issues with me. With her gentle validation, coaching and insights, I now manage my triggers better and feel more confident to move forward positively in life. Thank you, Grace!"



Personalised Care and Guidance

Depression, Anxiety, Stress

Post Traumatic Stress Disorder

Relationship & Marital Issues

Anger Management

Work-Related Issues

Grief & Loss

Childhood Trauma

Suicide Ideation

Borderline Personality Disorder

Children and Adolescent Therapy

Professional Fees

Individual Therapy

  • 1 hour

    • Counsellor                                                                          $160   

    • Clinical Director                                                                  $180

  • 1 hour 30 minutes                                                                                   

    • Counsellor                                                                          $240 

    • Clinical Director                                                                 $270

Couple Therapy

  • 1 hour

    • Counsellor                                                                          $180   

    • Clinical Director                                                                 $200

  • 1 hour 30 minutes                                                                                   

    • Counsellor                                                                          $270 

    • Clinical Director                                                                 $300


Pre-Marital Counselling

  •  Includes                                                               

    • Prepare and Enrich assessment and review of report                                                               

    • 2 hours of couple counselling                                          $480


Online Therapy

  • Individual (1 hour)                                                                                   

    • Counsellor                                                                          $140 

    • Clinical Director                                                                 $160

  • Couple (1 hour)                                                                                   

    • Counsellor                                                                          $210 

    • Clinical Director                                                                 $240


Kindly provide a minimum of 24 hours notice if you cannot attend your appointment. Failure to do so will result in being charged for the session.

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Bus Services

7, 14, 16, 36, 65, 77, 106, 111, 124,162, 167, 171, 174, 175, 190, 502, 518, 700, 972

Alight at Bus stop number: Concorde Hotel Singapore (08138)

United House is located right behind this hotel.

Nearest MRT

Dhoby Ghaut NS24 | NE6 | CC1 (8 mins walk)

Somerset NS23 (8 mins walk)

If You are Driving

  1. Concorde Hotel Singapore

  2. Orchard Plaza

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